Six
Sigma being a process improvement methodology fits everywhere, no matter what
is the industry type. Every industry and function today feels the important of
defect or error reduction. Six Sigma training at Advance Innovation Group helps
these functions to achieve the same, so the question comes, what is Six Sigma in gurgaon. Six
Sigma is a statistical measure of quality, which reflects process capability.
It sets the goal of achieving capability levels of 3.4 defects per million
opportunities. Focuses on driving out variation in business processes - this is
what the customer feels.
Unlike
in industry, where a defective product can be rejected /replaced / repaired/
reworked (even with prohibitive cost) without any life threatening problem, in
healthcare defects and rework directly affect the patient life cycle and
therefore, the patient’s perception of quality. Shorter waiting lists,
elimination of unnecessary examinations, reducing the number of defects as well
as complications and improving the output of the care process directly
contribute to the improvement of the quality of healthcare.
Usage
of these tools in Hospitals environment will help the processes to Reduction in
blood stream infections in ICU, Stroke patient length of stay, reduced number
of inpatient transfers, emergency department patient wait time, improved
patient throughput in radiology, reduction in lost films, staff recruitment and
retention, operation room case cart accuracy, physician (professional fee)
billing accuracy, appointment backlog for hospital based orthopaedic clinic, quality
of care and satisfaction of families in newborn ICU, reduction in CRBSI rate, Optimization
of Dialysis Process, Increase Dispatch Capacity-CPS, Optimizing Diagnostics
Pricing, Standardization of Consumable, Reducing lab Waiting Time, Reducing
Discharge Time. The scope of Six Sigma in Hospital Services fits in Bed related
Inpatient Functions, out patients related Functions, Diagnostics and Treatment
Functions, Administrative Functions, Research and Teaching Functions, Supply
Chain.
These
process improvement tools and techniques help you in Continuous gauging of
Customers’ futuristic expectations. It gives you the foresightedness to Measure
before the Customer says “You are… Bad!!!” It helps you to analyze variation
and minimize the waste. The Six Sigma training Delhi at Advance Innovation Group will
help you to learn these process improvement tools not from a theory point but
from implementation purpose.
